"I am impressed by the work you're doing and I hope you don't get too overloaded when everyone hears how great you are" (GP)
"It’s an excellent service; I didn't know it existed before my experience. It was incredibly helpful, kept me focused and objective with resolving problems from work, stopped me from burying my head. The combination of Practitioners was very good. I think it is excellent and I really appreciate it’s there, I liked their friendly openness approach". (Female, 48)
"I've always had a thing about talking to people over the phone, you never know if you have their full attention, but with my Practitioner it has completely changed my view, I feel totally different and I think the service was amazing. I felt very respected and listened to". (Male, 54)
"I think it is good I have the option of having treatments more frequently. Having weekly appointments helped. It is very convenient. When my GP said phone appointments I was apprehensive about whether I would be able to get my feelings across, but it is the best way forward especially if you are a busy mum. Also it’s free whereas other services are expensive". (Female, 29)
"The ease and convenience of the service was a very good thing for me.
If I hadn't had the service I would have got lower and had to have time off work, which I didn't have to do because of your service. When we had the initial appointment I then went on holiday, and was booked in for my appointments so that it went as smoothly as possible". (Male, 48)
"I like the fact that we could arrange times to suit me around my work times. There wasn't too much bother with having to get to places, so it was so useful over the phone - and easily fit in to my schedule. I found it all very useful. Thank you so much - it's great that the help was so prompt as there was nothing around like this before italk". (Female, 56)
"It was very helpful to talk things through, very useful to know I can self refer too". (Male, 61)
"I had the experience of being listened to with two ears. My Practitioner was able to respond in the way I needed , which was to convey to me how I needed to change my thinking, so that I could help myself. Many thanks."
"I wouldn't really change anything - very happy with everything that has happened. It was a trying time with the change in job but I feel a lot better".