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Treatment Options

This section provides information on some of the different treatment options that italk can provide. 



1-2-1 Treatment Options

Following your initial Telephone Assessment, your Psychological Wellbeing Practitioner could incorporate any of the following interventions into your treatment plan. These will be tailored to fit your individual needs and help you work towards recovery:

The Step 2 Treatment options include:

Guided Self-Help. This uses self-help materials (in the form of booklets/worksheets) based on Cognitive Behavioural Therapy with regular telephone support from your Psychological Wellbeing Practitioner. It encourages you to work through the materials and set goals on a weekly basis as agreed by yourself and your Psychological Wellbeing Practitioner.

Computerised Cognitive Behavioural Therapy (cCBT). This is Cognitive Behavioural Therapy provided by an interactive computer programme. The programme can be accessed in your own home or on a PC in your local library.

Face to face appointments. We are able to offer face to face appointments within the local community in certain circumstances, for example people who may be hard of of hearing or have a telephone phobia. 

Employment Support. We have Employment Advisers to help you sort out problems at work that are related to your mental health difficulties.

Signposting to other services. We can point you in the right direction to other services which can offer you specialist support.

Medication Advice. Advice about ways of managing the effects of any medicines you may have been prescribed.

Lifestyle Support. Advice about exercise, diet, sleep and healthy living.

Bibliotherapy. Your Psychological Wellbeing Practitioner may suggest using the Books on Prescription scheme. These books can work well either on their own or used in conjunction with other forms of treatment. They can be accessed through any Hampshire Library Service. For more information please see Books On Prescription.

We understand that everyone is an individual and as such, some interventions will work for one person, and just won’t suit another. The range that our Psychological Wellbeing Practitioners can offer ensures that everyone who uses italk has a programme shaped to their individual needs.

The Step 3 Treatment Options include:

The Step 3 High Intensity Therapists work with people who have been assessed at by a Psychological Wellbeing Practitioner at Step 2 and it has been identified that their needs will be best met by the Step 3 Service. This transition from Step 2 to Step 3 may be immediate, or for people who may have already received some treatment at Step 2.

Treatment interventions provided are informed by NICE guidelines, relating to the appropriate management of Depression and Anxiety Disorders (2004 and subsequent revisions) and include the following:

Individual Cognitive Behavioural Therapy (CBT). CBT is essentially talking therapy that focuses on how your thoughts, mood, behaviour and physical sensations are connected and how you may respond to the situations you find yourself in.

Inter Personal Therapy – This therapy is time limited and focused therapy looking at interpersonal issues such as changes in life, grief, loss, difficulty in beginning and maintaining relationships and difficulties with another person.

Couples Therapy - Comprises talking therapy that can help couples experiencing emotional difficulties, it helps both individuals to understand depression better and how to support one another in the process.

Of the above, the most frequently delivered therapy is CBT. CBT has been used for many years with great success to help people experiencing depression and anxiety disorders. italk has many experienced CBT therapists, who are all BABCP (British Association for Behavioural and Cognitive Psychotherapies) accredited. 



A testimonial by 'Alison'

I think CBT is an excellent form of treatment, but I actually wasn't sure about over the phone but it made it easier. I didn't have to worry about driving and when you're distressed, it can be nice to be in your own environment, so over the telephone has been perfect for me.

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