A psychological therapy service

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How can italk help me?

italk provides free treatment to people suffering from a range of common mental health problems.



I'm feeling anxious

Anxiety is a very common experience that may affect us at different points in our life. It can be a normal response to unpleasant or stressful life events such as an illness or financial difficulties.  It can even be positive, for example helping to plan for a wedding or a new baby.  However, anxiety can become a problem when it starts taking up a lot of our time or we are not able to get rid of the worries when we want to. It can also cause us a lot of distress.  At this point it might be something that you feel you want or need to address. 

What are the symptoms of anxiety?

People with anxiety may avoid places that make them on edge, which gives some brief relief from the situation but in the long term can cause problems and affect their wellbeing. Some of the physical symptoms may include:

  • Feeling light headed/dizzy
  • Accelerated heartbeat
  • Tense muscles
  • Blurred vision
  • Sweaty palms
  • Feeling fidgety or restless
  • Shaking hands or legs
  • Stomach churning or 'butterflies'
  • Loose bowels or bladder 

How can italk help?

You can refer to one of our Managing Moods groups, which look at symptoms of anxiety, stress and low mood.  Click here for more information. 

You can refer for a Telephone Assessment with one of our Practitioners, where they will find out a bit more about what is happening, discuss your individual needs and agree a plan for your treatment. For most people this will be low intensity therapy – we call this Step 2. This type of treatment is delivered over the telephone in a short series of appointments.

Most of our assessments are carried out over the telephone, however we can offer face to face assessments under certain circumstances eg you may be deaf/hard of hearing or have a telephone phobia. Let us know if you require a face to face assessment. 

Some patients need treatment over a longer period of time, if this applies to you, your practitioner may refer you to the Step 3 part of our Service following your assessment.  Click here for more details about Step 3.