We support in a wide range of ways both 1-1 and with others, and by phone, online and face-to-face.
How We Help
Our telephone guided self-help option supports you to focus in on one main problem that you're facing, and work together with one of our practitioners towards your wellbeing goals.
Our Guided Self-Help approach aims to empower you to make the changes you're looking for in your life. One of the first things we'll do is help you set some goals. Then, we'll equip you with the tools you can use towards achieving them.
You'll learn to recognise your different patterns and styles of thinking, and how to challenge the ones that aren't helpful.
You'll discover new ways to tackle problems, and ways to manage your worries about the things you can't solve.
Your final sessions are an opportunity to reflect on how things have changed since you first started working with us, and we can help you think about how to stay well from now on.
To find out whether Guided Self-Help could be helpful for you, choose the telephone assessment option when you refer. You can book your assessment online after submitting your referral form.
Your assessment is a chat with one of our practitioners, where we'll ask questions about your symptoms. Then, we'll recommend the most suitable next step for you. This may be Guided Self Help, another of our treatment options, or we may suggest support from another trusted service.
1. Getting Started with Guided Self Help
Your first treatment session is held as a live webinar. You'll learn about how guided self-help works, and how to get started in thinking about the main problem that you'd like to focus on, and what your wellbeing goals might be.
We know that many people find it nervewracking to attend a group, so our webinars are designed to be comfortable for you. Attendees have their cameras and microphones off, and you can type in questions directly to our facilitators. This way you won't need to speak in front of anyone, but it can help to know you're not alone in starting your treatment.
Note: If you do not have internet access this will not be a barrier to your treatment, simply let us know during your assessment.
2. Your 1-1 Telephone Calls
After your first treatment session, you will be introduced to one of our practitioners for the 1-1 part of your treatment. There can be a wait of up to 12 weeks, during which you will have time to reflect on what you learned in your first session, and start to think about your wellbeing goals ready to work on them with your practitioner. If you prefer not to wait, you will have the option to switch to our Managing Moods course, or our online option, SilverCloud.
During the 1-1 part of your treatment, you'll work together with your practitioner towards your wellbeing goals. Your practitioner will provide you with resources and teach skills and techniques, which you can put into practice between your sessions.
If you feel Guided Self Help could be helpful for you, simply click the button below to refer yourself to italk.
After submitting your form, choose the option to book your assessment online.
If the viewer below does not load, click here to download our Guided Self Help Flowchart.