Your assessment is where we find out how we can support you.
Usually your assessment will be by telephone, so there's no need to travel, and will last around 30-45 minutes.
You may be invited to have a face-to-face assessment for accessibility, or if a face-to-face appointment is proven to be most helpful for the symptoms you're experiencing.
Covid-19 Update: Face-to-face appointments are currently being held by telephone or video appointment. See our dedicated updates page for more information on how our service is responding to the Covid-19 pandemic.
We know it's not easy to talk to a service like ours for the first time, so we'll do our best to help you feel at ease. We'll guide the conversation, and we have a set of questions that you can answer on a scale, so there's no pressure to find the words for how you've been feeling.
After your assessment, your practitioner will usually talk things over with their supervisor, and use their professional training and experience to decide which treatment options are likely to be most helpful for you. We will then get in touch to talk to you about your next steps.
It's important that you get the right support for you, your symptoms and your situation, so we'll recommend the treatment likely to work best for you.
Sometimes there might be another service that we think is likely to be more helpful to you than ours. For example, a service with specialist skills in bereavement or addiction, or a more suitable mental health service. If that's the case, we'll let you know and make a referral if needed.